It is with great dissatisfaction that we continue to detect and receive reports of websites claiming to sell Vimasol wood pellets at prices far below the market price, seeking only to defraud the less well-informed consumer.
The domains used refer to the names of companies linked to the national pellet market, both active and defunct. They try to demonstrate their credibility by misusing images of our bag of pellets, which are publicly available on the Internet. They offer attractive prices, enticing consumers to go ahead and buy.
In all cases, the fraudsters ask for an advance payment of between 50% and 100% of the order value. The problem arises when the purchased product is never delivered, leaving the consumer at a disadvantage.
We advise you never to pay in advance for a product in an online store without first being sure of its reliability.
The fraudulent domains we have already identified are the following:
There are also several fraudulent ads on social media selling Vimasol pellets, which are promoted so that they repeatedly appear in the feed of potentially interested parties.
At a time when we live in an increasingly digital world, it is essential to be informed and take special care when shopping online. Our main recommendation is to be wary of websites where the prices are much lower than those you can find on reliable platforms. Although it is possible to find price differences between merchants on the market, discounts of more than €1.00 per bag should make consumers wary.
Vimasol has already taken steps with the competent authorities, which have so far not led to the closure of the fraudulent websites.
In order to help identify fraudulent ads, we recommend that you search for the domain of the dubious website at portaldaqueixa.com. You can also follow the recommendations of DECO PROTeste, as well as the Guarda Nacional Republicana.
