Privacy Policy, Terms and Conditions

In this Privacy and Cookies Policy you will find all the relevant information applicable to our use of the personal data of our customers and users,

of our company Vimasol – Energias Renováveis, Lda., administrator of the website www.vimasol.pt.

We are transparent about what we do with your personal data, so that you understand the implications of the uses we make or the rights you have in relation to your data:

We make available to you permanently all the information included in this Privacy and Cookies Policy that you can consult whenever you want and, in addition,

you will also find information about each processing of your personal data as you interact with us.

As the Data Controller, Vimasol – Energia Renováveis, Lda., will collect the data strictly necessary for the purposes for which they were authorized by the data subject, we will not use the data for purposes other than those to which you have consented; We will only store the data for the period necessary to provide our service; we also undertake not to transfer your data to third parties, other than those strictly necessary and authorized by the holder of the personal data.

In all our communications, we aim to be transparent and clear about our data privacy policy. Therefore, taking into account your choice, if you wish to continue receiving communications from us, we will need your consent and at no time do we intend to send spam, but rather to provide information that is relevant and of interest to you.

We intend to communicate only with people who have given their express consent. In exceptional cases, we may communicate with them when the communication is essential to the provision of a service.

You may change your settings regarding the privacy of your personal data at any time in your customer area.

It is our aim to continue to be transparent in all communications regarding our services and information of interest to the data holder.

PORTABILITY

If you wish, we provide a digital file with your personal data so that you can consult it or export it to another service.

You may delete your personal data at any time. We undertake not to process your data after this request. However, we would like to point out that your data will be stored for the legally defined period in order to comply with legal obligations.

SECURITY

Vimasol is aware that personal data is extremely confidential, and has therefore implemented all possible rules and regulations to prevent possible security breaches that could put your data at risk.

The data controller:

Vimasol – Energias Renováveis, Lda., a limited liability company, with corporate number 506 560 880, with registered office at Rua Paço de Toriz, No. 153 4800-095 Guimarães.

E-mail address: vimasol@vimasol.pt

» Postal address: Rua Paço de Toriz, No. 153 4800-095 Guimarães

» Telephone number: 253 433 240

Hugo Silva Carneiro Unipessoal Lda. is the data controller. This means that it is responsible for processing and protecting your personal data.

This is any information, of any nature and regardless of its support, relating to a natural person, directly or indirectly, identified or identifiable.

A person is considered identifiable if they can be identified directly or indirectly, for example by name, identification number, location data, an electronic identifier or other elements that allow the identification of that natural person.

The personal data collected by Hugo Silva Carneiro Unipessoal Lda. are those strictly necessary for the purpose of the processing, namely: the name, address, tax number, telephone number or email of our customers. Personal data will be processed based on the express and specific consent previously given. Hugo Silva Carneiro Unipessoal Lda. may also process the necessary data, namely for the execution of a contract or to comply with legal obligations.

The personal data we collect from our customers is requested when they make a purchase or order products or services on our website.

The provision of incorrect or inaccurate data is the sole responsibility of the customer who owns the data.

1. The collection and processing of personal data by Hugo Silva Carneiro Unipessoal Lda. has the following purposes (1.) Customer management, (2.) Marketing or Telemarketing, which we detail below:

– Customer Management, since Hugo Silva Carneiro Unipessoal Lda. is dedicated to the sale of cosmetic and beauty products, from the online store, the processing of your data is necessary for the fulfillment of the purchase and sale or service provision contract to be concluded. The provision of your personal data is necessary for the execution of the contract concluded.

The personal data collected for this purpose will be kept for up to 2 years after the Customer's last commercial contact with Hugo Silva Carneiro Unipessoal Lda.

2. Marketing or Telemarketing, Hugo Silva Carneiro Unipessoal Lda. may process the personal data collected to send the respective data subject information about products and services sold by it. This processing of personal data will only be carried out with the express consent of the data subject, given in particular at the time of the online purchase. If you consent, you will receive marketing communications via email, post, telephone and/or SMS. We may share the personal data collected with third parties that manage social networks, such as Facebook, for the purpose of carrying out marketing campaigns through social networks. Consent for the processing of personal data for direct marketing purposes may be revoked at any time by the data subject. Personal data collected for this purpose will be kept for up to 2 years after the Customer's last commercial contact with Hugo Silva Carneiro Unipessoal Lda.

Hugo Silva Carneiro Unipessoal Lda. may use subcontractors to maintain, host and manage its computer systems and equipment, under the terms permitted by the legislation that regulates the processing of personal data. These entities are obliged to maintain confidentiality and guarantee the security of the personal data to which they have access for this purpose, and must not use such data for any other purposes, or for their own benefit, nor relate it to other data in their possession.

Personal data may also be made available to the courts and other competent authorities, in strict compliance with the provisions of the law.

Personal data collected by Hugo Silva Carneiro Unipessoal Lda. will be processed within the European Union.

Hugo Silva Carneiro Unipessoal Lda. retains personal data during the retention periods identified above and only for the period of time necessary, or to comply with obligations to which it is legally subject.

In any case, once the relationship with the holders of personal data has ended, these data will no longer be processed for commercial purposes.

Hugo Silva Carneiro Unipessoal Lda. is committed to implementing all necessary precautions to preserve the confidentiality and security of the personal data collected and processed, preventing them from being distorted, damaged, destroyed, or accessed by unauthorized third parties.

Cutting-edge technical and organizational security measures have been developed, especially with regard to information systems. However, we do not control all the risks related to the use of the Internet and we would like to warn you of the existence of possible risks associated with its use and operation, and consequently, the sharing of personal data via this route.

In accordance with current legislation, the data subject has the right to access and rectify his/her data, as well as the right to request its deletion, oppose its processing and obtain its limitation or portability to the extent applicable.

He/she may also object to his/her data being used for the purpose of creating his/her customer profile, in which case he/she will no longer benefit from personalized offers or services.

The exercise of any of the rights legally conferred by the respective data subject must be done by means of a letter (or email) signed by the injured party.

The rights granted may be exercised by contacting Hugo Silva Carneiro Unipessoal Lda. directly:

» Telephone: 223 753 105

» Registered letter: Customer Service

Rua Visconde das Devesas, 215 / 4400-340 Vila Nova de Gaia

» Email: biologik@biologik.pt

The holder of personal data must be aware that, in certain cases (such as, for legal reasons), his/her request may not be immediately satisfied. In any case, he/she will be informed of the measures taken in this regard, within a maximum period of one month from the moment the request is made.

The holder of personal data may also withdraw his/her consent at any time, where applicable, through the channels made available for this purpose by Hugo Silva Carneiro Unipessoal Lda.. However, the withdrawal of consent does not compromise the lawfulness of the processing carried out based on the consent previously given nor the subsequent processing of the same data, based on another legal basis, such as compliance with the contract or the legal obligation to which Hugo Silva Carneiro Unipessoal Lda. is subject.

For any questions regarding the collection and processing of data by Hugo Silva Carneiro Unipessoal Lda., the respective data subject may contact the Data Protection Officer by email at biologik@biologik.pt.

You may also file a complaint with the National Data Protection Commission (CNPD), R. de São Bento 148, 1200-031 Lisbon, regarding the way in which Hugo Silva Carneiro Unipessoal Lda. collects and processes personal data.

As already mentioned, Hugo Silva Carneiro Unipessoal Lda. collects and processes the personal data necessary for the provision and operation of its website, while ensuring adequate levels of security and protection of the personal data of its users. To this end, various physical, logical, technical and organisational security measures have been adopted in order to protect personal data against its dissemination, loss, misuse, alteration, processing or unauthorised access, as well as against any other form of unlawful processing.

Notwithstanding the security measures adopted by Hugo Silva Carneiro Unipessoal Lda., the user must keep access codes secret and not share them with third parties, and must also follow the recommended security practices, in particular with regard to the installation and updating of the necessary security applications, namely antiviruses.

Hugo Silva Carneiro Unipessoal Lda. uses cookies on its website, which are considered to be small text files with relevant information that the access device (computer, mobile phone/smartphone or tablet) loads, through the internet browser, when a website is visited by the user.

The cookies used by Hugo Silva Carneiro Unipessoal Lda. allow us to improve the performance and browsing experience of our users, increasing, on the one hand, the speed and efficiency of response and, on the other, eliminating the need to repeatedly enter the same information. Placing cookies not only helps the website to recognize the user's device the next time they visit it, but is also essential for its operation. The cookies used on the website by Hugo Silva Carneiro Unipessoal Lda. do not collect personal information that allows the user to be identified, but only save generic information, namely the form or location/country of access and the way in which the user uses the website, among others. Cookies only retain information related to the user's preferences and the user may, at any time and through their internet browser, decide to be notified about the receipt of cookies, as well as block their entry into their system.

Please note, however, that refusing to use cookies may result in the inability to access some areas of the Hugo Silva Carneiro Unipessoal Lda. website.

Hugo Silva Carneiro Unipessoal Lda. uses different types of cookies, as described below:

1. Essential cookies – some cookies are essential to access specific areas of the Biologik website, enabling navigation and use of its applications, such as access to secure areas of the website, via login. Without these cookies, services that require them cannot be provided;

2. Functionality cookies – functionality cookies allow the user's preferences regarding navigation on the website to be remembered, thus not requiring the user to reconfigure and personalize it each time they visit it;

3. Analytical cookies – These cookies are used to analyse how the user uses the website, allowing us to highlight articles or services that may be of interest to them, and to monitor the website’s performance, knowing which pages are most popular, which method of linking between pages is most effective or to determine why some pages are receiving error messages. These cookies are used only for statistical creation and analysis purposes, without ever collecting personal information.

This way, Hugo Silva Carneiro Unipessoal Lda. can provide a high-quality experience by personalising its offer and quickly identifying and correcting any problems that arise. There are also two types of cookies regarding their validity:

1. Permanent cookies – these are cookies that are stored on access devices for the strictly necessary period of time (depending on their expiration date) at the level of the internet browser, and are used whenever the user visits the Hugo Silva Carneiro Unipessoal Lda. website again. In general, they are used to direct navigation according to the user's interests, allowing Hugo Silva Carneiro Unipessoal Lda. to provide a more personalized service;

2. Session cookies – these are temporary cookies, which are generated and are available until the end of the session. The next time the user accesses their internet browser, the cookies will no longer be stored. The information obtained allows sessions to be managed, problems to be identified and a better browsing experience to be provided.

The user may disable some or all of the cookies at any time. Each browser has its own configuration process for this configuration. Failure to accept cookies may prevent the use of some of the features of the Hugo Silva Carneiro Unipessoal Lda. website.

Hugo Silva Carneiro Unipessoal Lda. may also use cookies when opening newsletters/emails for statistical purposes, which allow us to know whether they are opened and to check clicks through links or advertisements within the newsletter. The user always has the option to disable the sending of newsletters/emails through the specific option in the footer of the same.